There are 2 pairs as standard, and the support hard material length is 39 inches. Add conveyor rails according to the length of the material to be processed. Make sure that the part of a material hung in the air is no longer than 30 cm. To use more conveyor rails, you need to purchase them. You can visit xtool.com to purchase them.

Check whether the pressure of the pinch rollers is set too high. Setting the pressure too high may cause machine faults. When this happens, reduce the pressure of the pinch rollers.

Note: If you are using xTool P2, the motors are locked when the lid is closed, and you can't adjust the position of the material. Open the lid of the machine, raise the pinch rollers, and then adjust the position of the material. If the problem persists, contact us at support@xtool.com.

The maximum thickness of plywood supported is 14 mm. When you process a piece of plywood thicker than 9 mm, however, the conveying accuracy significantly depends on the flatness of the plywood. Therefore, to process a piece thicker than 9 mm, you need to ensure that it is flat without warped edges or being twisted.

1.  Use flat materials without warped edges, arched parts, or being twisted, when possible.

2. Soft and flexible materials are easy to distort, may not be accurately conveyed, and are easy to stick in gaps. For soft and flexible materials of thickness less than 3 mm, you are advised to stick PET tape on its back before processing.You can go to xtool.com to purchase PET tape.

 You are advised not to process corrugated paper with the conveyor feeder. To ensure the accuracy of conveying the corrugated paper, high pressure is required, which may damage the surface of the corrugated paper.

1.  If residues (such as wood chips) accumulate under the pinch rollers, you can turn over the conveyor feeder, and clean the pinch rollers with a brush (such as a toothbrush) while turning the knob.

2. If the smoke produced due to material processing is not exhausted in time, the working area may become dirty. You can clean it by using tissues moistened with alcohol.